Terms & Conditions

As soon as you subscribe to the Change-friendly bundle, you will begin receiving content on the following schedule:

  • 8-hour audio version of the CHANGE-friendly LEADERSHIP book – available immediately.
  • 12 volumes of the LeaderSHOP series – the first volume is available to you immediately; the remaining volumes will be downloadable at the rate of one per month over the next 11 months.
  • The 15-module online training course – immediate access, available for the lifetime of our website.
  • Six MasterMind discussions with prominent thought leaders – one available every two months.
  • 12 Pro Tip videos – one available every month beginning immediately.
  • 52 issues of The Duncan Report – one issue per week for 52 weeks, beginning immediately.



Privacy Policy

We value your privacy just as we value our own. We control our website and all of our operations from offices in the United States of America. To enable you to do business with us (receive access to our online training course, webinars, newsletters, videos, e-books, and related content), we collect your name and email address. We pledge never to sell or share that information with any third-party.



For decades, the Change-friendly principles and practices have been successfully used by our clients. But because of many variables beyond our control, that success cannot be absolutely guaranteed. Factors that contribute to successful outcomes will include your own diligence in following the principles and practices we recommend, the faithful follow-through of your internal sponsors, the capacity of your workforce, and the compatibility of your organizational culture. Manage these factors diligently and your chances for success, though not guaranteed, are greatly enhanced.


Cancellation Policy

We are confident you will be delighted with both the quality and volume of content you will receive when subscribing to the Change-friendly bundle of personal development assets. Nevertheless, we offer a 30-Day Money Back Satisfaction Guarantee. If you are not 100% satisfied within that timeframe, we will refund your full investment. If for any reason you wish to cancel, please contact our customer support team at support@changefriendly.com.